What is the initial process for filing a complaint about a paralegal or lawyer?

The correct answer involves sending a written complaint to the law society, which is the proper initial step for filing a complaint regarding a paralegal or lawyer. This is because the law society holds the mandate to regulate the conduct of its professionals, ensuring they comply with established standards and ethical guidelines.

Submitting a written complaint to the law society ensures that the issue is officially recorded and can be investigated appropriately. This formal process allows the law society to review the complaint in a structured manner and determine the necessary actions, whether it be an investigation or further communication with the professional involved.

The importance of this process lies in the law society's role in safeguarding the public's interest by addressing misconduct or ethical breaches effectively. It ensures that all complaints are handled consistently and fairly, allowing for due process.

In contrast, speaking to the paralegal or lawyer in person may not resolve the issue, as it does not formally document the complaint for further action. Contacting local law enforcement is not appropriate unless there are criminal allegations involved since the law society is the primary regulator for professional conduct. Informing a professional organization may not lead to the necessary accountability or corrective measures, as the law society is the designated body responsible for these matters.